Today, it is harder to find and retain skilled professionals who can be a positive impact on your iSeries operation from day one. Series VAR has evaluated the needs of your specific industry and matched the appropriate skills to assist you with the tasks of running an iSeries system. Below are four affordable service offerings designed to help you run and protect your iSeries and data.

Backup and Recovery Services

• iSeries Hardware to support replication to our facility in Atlanta
• One nightly backup performed and stored at our facility
• High Availability software on target system in Atlanta
• Communication connection at our center
• Monitoring of the Vision software, hardware status, and communication link status
• Problem reporting and tracking to resolution any issues with products and features of our contracted vendors
• O/S upgrades and PTFs on the target system
• 24/7 environment monitoring

Managed H/A Services

• iSeries hardware to support replication to our facility in Atlanta
• One nightly backups performed and stored at our facility
• High Availability software on target system in Atlanta
• Communication connection at our center
• Monitoring of High Availability software, hardware status, and communication link status
• Problem reporting and tracking to resolution any issues with products and features of our contracted vendors
• O/S upgrades and PTFs on the target system
• 24/7 environment monitoring
• Two planned role swap tests per year
• Emergency failover at a monthly price charged at a daily rate until users are switched back to your facility
• Technical assistance with role swap
• High Availability software environment status reported twice every 24 hours

High Availability Systems Monitoring

• Backups checked for completeness
• Monitoring of the High Availability software, hardware status, and communication link status
• Problem reporting and tracking to resolution any issues with products and features of our contracted vendors
• High Availability software PTFs installed on both systems
• 24/7 environment monitoring
• Assistance with two planned role swap tests per year
• Emergency failover at a monthly price charged at a daily rate until users are switched back to original primary facility
• Technical assistance with role swap
• High Availability software environment status reported twice every 24 hours

iSeries Management

• Monitoring of the O/S operations and system administration functions, hardware status, and communication link status
• Problem reporting and tracking to resolution any issues with products and features of our contracted vendors
• OS/400 PTFs on both systems
• 24/7 environment monitoring